Entries by Mukund Krishna
Tired of poring through the latest business blogs, books, best-sellers, to find out if you are doing the best for your business? Entrepreneurs and business owners find it difficult to believe in the insights from their own experience, and tend to second-guess themselves on all strategic decisions. If you tend to do that, stop! While [...]
Traditional IT outsourcing pricing models is based on vendors providing a service and being paid for it – at a fixed price, cost plus model, or on time and materials basis. But as today’s global customers expect more value from their vendors, IT service vendors are innovating different ways to provide value and get paid [...]
Cloud based Disaster Recovery (DR) has been creating lot of buzz these days. What actually is Cloud based DR? Cloud Based DR refers to maintaining a secondary DR site in the cloud at 20-30% of the primary site’s cost and a four hour RTO (Restore Time Objective) that is set according to the business requirements [...]
Software as a service (SaaS) or “on demand software” has become the common delivery model for business applications today. For instance, it serves as the prominent delivery model for business applications like CRM (Customer Relationship Management), MIS (Management Information System), HRM (Human Resource Management), ERP (Enterprise Resource Planning), CM (Content Managing), Service Desk Management etc. [...]
“A marriage anniversary is the celebration of love, trust, partnership, tolerance and tenacity. The order varies for any given year!” “Birthdays are good for you. Statistics show that the people who have the most, live the longest” Yes, Suyati turns three today. When the day of our existence rolled around, we were not sure if [...]
“In my house I’m the boss, my wife is just the decision maker.” - Woody Allen Are today’s CIOs connected closely with their businesses? Are they involved in the critical business decisions that are taken? Are they a strategic partner, or do they simply execute? Have today’s CIOs evolved into being part of the core [...]
Each year has been so robust with problems and successes and learning experiences and human experiences that a year is a lifetime at Apple. So this has been ten lifetimes. – Steve Jobs At Suyati, our third year of operations has been memorable. We no longer hide behind the “start-up” tag, nor do we have [...]
There are CIOs who swear that words like on-time and under-budget should not be used in the same sentence along with IT project delivery. Embittered and cynical about outrageous promises of delivery from IT vendors, CIOs are understandably lukewarm when asked about their team’s (and their vendor’s) ability to deliver projects successfully. However, there are [...]
What is the first thing companies SHOULD PAY ATTENTION to when they are about to sign a contract with an IT partner? Look for ways to exit! While it is not always easy to think of exit clauses when you say “I Do!” that is exactly what you need to do when you are going [...]
What do you think are the main reasons that made you go in for an offshore set up? Is it cost savings, and only cost savings? If then, you need a huge reality check! Gone are the days when companies considered cost factor as the cornerstone for any form of outsourcing. In an interview with [...]
While the ink on the offshoring contract is still drying, it is the right time to start engaging with your new Indian team in a way which nurtures the new relationship and builds trust on both sides. The new booklet Engaging with India by Dr Wolfgang Messner, Director of GloBus Research Ltd., shows why culture [...]
Ignore this blog if you are outsourcing for the short-term and looking to wrap up a project quickly. If you are thinking long-term outsourcing, then you need to know that you are embarking on a strategic move, which, if managed well, will earn you (and your business) a life-long partner who will stand by you [...]
We thought we’d move, for our reader’s sake, from talk of princesses and frogs, to Suyati’s unique outsourcing model. In CEO lingo! Here goes…. Outsourcing traditionally assumes that the flow of resources is one-way, from the vendor to the outsourcer. It also assumes a range of risks which creates operational uncertainty. Suyati’s Dedicated Global Team [...]
Kissing the frog in investment parlance translates to the kind of risk you are willing to take. If you are ready to outsource your Product development, read on to find out what model will work for you. Captive Centers – Highest commitment and risk – higher rewards: A beautiful princess sees a handsome frog at [...]
If you thought outsourcing to India meant cheap programmers, it’s time to think otherwise. India has been providing offshore services for almost two decades now and service providers are rapidly moving up the value chain. Established US and European product and service companies are doing both process outsourcing and R&D out of India. These big [...]
Granted that Western markets are still lucrative on a per capita basis, but if you don’t position yourself with skills and capabilities to tap into India, China and Asia Pacific markets for growing in the future, you are going to get left behind. India and China alone are growing at over 7.5% GDP and are [...]
2009 has been a tough year for all countries and markets and have one thing in common – less money to spend! While 2010 has begun on a more optimistic note, in my travels in both Germany and the United States, I find that risk sharing approaches to outsourced consulting and product development is getting [...]